Prolonged, cold temperatures are having an impact on private drinking water pipes in many homes or buildings, as well as water meters and the City’s watermain distribution system. Since Saturday, February 14, Toronto Water has responded to 102 watermain breaks, and has received over 1,400 ‘no water’ and 200 leaking/frozen water meter calls through 311.
Crews are working as fast as they can to respond; however,they are currently experiencing a delay in responding to service calls. Crews are finding that the majority of ‘no water’ calls are due to frozen pipes on private property.
Here are tips on how to prevent pipes from freezing and what to do if they are frozen. See www.toronto.ca/frozenpipes
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